Account Support Representative in Nantes at LC Packaging

Account Support Representative in Nantes at LC Packaging

Company Name: LC Packaging | Location: Nantes | Type: Part-time Job | Last Date to Apply: 2021-02-10

With offices, warehouses and production facilities all across the world, LC Packaging is a truly exciting place to work. We support more than 28.000 industrial and agricultural businesses around the globe by protecting their valuable products and prevent waste.Are you looking to work in an international, diverse and forward thinking organisation that actively works towards sustainable circular solutions for all of its customers? LC Packaging might just be that place for you! We believe the road to sustainability is never-ending. Together with our partners we are continuously looking for new ways to make a contribution to supporting our communities and leaving a better world for the next generation. Read more about our efforts in our Sustainability Vision 2022 or on the website of the LC Supports Foundation.
For our office in France (Nantes) we are looking for an:
Account Support Representative FIBCNantes – 28 hours a week
FIBC’s (Flexible Intermediate Bulk Containers), also known as big bags, are used worldwide and the ideal packaging to protect dry bulk products during transport and temporary storage. Using FIBC’s helps reduce packaging material’s carbon foodprint and increases supply chain safety.The role of the Account Support Representative is fundamental in delivering dedicated service to our customers in the industry. In your role you offer a team of Account Managers support and deliver a positive customer experience. With your pro-active and service-driven approach you offer a significate contribution to long-term customer loyalty.
As our Account Support Representative you will be:Working closely with the Account Managers to ensure excellent customer serviceResponsible for the customer sales back office management, from sending out offers to creating orders and deliveriesManaging material sourcing by requesting, analyzing and negotiating prices with our production partners, determining sales pricing within the sales team, with the objective to come to fair and competitive pricing that contribute to our strategic sales goalsWorking closely together with other departments involved a customer order fulfillment (e.g. Supply Chain, Warehousing, Quality, etc.)Managing orders and planning of the production in close follow up with our production partnersFollowing and enforcing all corporate policies and be compliant in all areas, internally and externallyEstablishing an excellent client satisfaction

We offerAs our Account Support representative we offer you a challenging and varied role within a rapidly expanding family business. In return for your expertise and commitment, we provide you with a fast-paced, stimulating, international environment in which you will stretch and grow your abilities and channel your talents. Combined with a competitive salary, benefits and career development opportunities, you will be working with enthusiastic colleagues and trusted production partners. Our core values ‘Committed, Reliable and Loyal’ do not only apply to our customers and production partners, but certainly to our colleagues: we go for a long-term relationship!
Your skillsPassion for customer serviceEnthusiastic about sustainabilityDedicated, decisive and result-drivenExcellent organisational skills and an eye for detailYou are a team player but you can also work independently
Knowledge & ExperienceIntermediate or Higher Vocational Education in related fieldTwo to five years of experience in a customer support environmentExcellent knowledge of MicrosoftKnowledge of Dynamics CRM and/or SAP is a preferredExcellent knowledge of English language in both word and writing
Apply!Do you have the right skills, knowledge & experience and do you live in the region of Nantes? Don’t hold back and send us your CV and motivation letter, to the attention of Corina ‘t Hoen, HR Manager, to [email protected] or send in your application via our website.

About LC PackagingLC Packaging is a 4th generation family business and distributor of tailor-made sustainable packaging solutions, with offices, production locations and warehouses in 16 countries in Europe, Africa and Asia. We are rapidly expanding, exploring new markets and countries with a focus on innovation. A proud Ecovadis Gold member, we believe the road to sustainability is never ending. Read more about our sustainability efforts in our Sustainability Vision 2022 or on the website of theLC Supports Foundation. For more information please visit our website:
LC Packaging is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, colour, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.