Company Name: Stryker | Location: Amsterdam | Type: Job | Last Date to Apply: 2021-03-01
The mission of the AP Query & Resolution Coordinator is to monitor the requests coming from internal and external stakeholders. Exception handling and issue resolution will be executed with attention to continuous improvement and service excellence.
This team is handling escalations and identifying possible issues in a proactive manner. Therefore, in this role, you will coordinate your team members while maintaining them motivated and engaged to perform successfully. You will be the process SME supporting the team, developing their process knowledge and guiding them through complex cases. You will also set daily objectives, prioritize and allocate the work among the team members to ensure SLA’s are met or exceeded.
Key Activities & Accountabilities
Supervisory responsibilities of a team ranging from 5 to 9 direct reportsLeads the day-to-day operation of the P2P resolution team, setting individual and team objectives, prioritizing work and optimizing resources to meet or exceed SLA’sSupports staff resource planning, organizing and monitoring of key processes including: assisting in hiring, training, evaluating staff and taking actions to address performance mattersSupports the team as the process SME to develop the staff process knowledge, providing guidance when working through complex casesEnsures compliance of activities performed by the team (policies, internal controls, etc.)
Experience & Education
Minimum experience of 2 to 4 years in a senior, coordinator, supervisor or team lead position – preferably in Accounts PayableDegree in Business and Administration, Accounting or similar level gained by experienceProfessional certification in accounting (CPA or equivalent) preferredFluent in English, other language is a plusPreferably familiar with USGAAP or IFRSGood knowledge with Sarbanes Oxley Act and/or internal control conceptsGood working knowledge of Oracle/SAP or any other ERPs
Experience in a multinational firm or within a shared service center is preferredAbility to establish and communicate prioritiesAbility to organize resources to achieve objectivesHigh level of honesty, integrity, commitment and responsibilityAbility to manage and motivateAccustomed to working with deadlines, in a dynamic environmentAbility to resolve problems in a professional and tactful mannerContinuous-improvement orientation
This role is based in our newly established offices in Amsterdam40 working hours/weekCompetitive salary + bonus opportunity8.5% holiday allowance27 vacation days per year on a full-time basisCommuting allowance/NS Business CardSubsidized lunchCollective Health insurance available through Stryker with ONVZBeing part of a Finance Center in Amsterdam with career possibilities in several financial areas. Opportunities to learn and develop your career in a direction which you aspireInternational working environment (30+ nationalities)Social Committee activities: Holiday party, monthly after work drinks, free fruit, Foosball table, etc.Fortune has named Stryker a World’s Best Workplace
Stryker is one of the world’s leading medical technology companies and, together with our customers, we are driven to make healthcare better.
We offer a diverse array of innovative medical technologies including Reconstructive, Medical and Surgical, Neuro Technology and Spine products to help people lead more active and more satisfying lives. Our products and services are available in over 100 countries.
Over the last number of years, we have invested in building a regional support structure in The Netherlands by creating a European Regional Head Office, expanding the Regional Distribution Centre and establishing the Amsterdam Finance Center.
Do you want to see more benefits, who we are and what we believe? Click on the link below!